This Privacy Policy applies to ELEVATEFRAMES (OPC) PRIVATE LIMITED (“Elevateframes”, “we”, “us”), CIN U62090AP2026OPC125117, with its registered office at 2-11-144/1, 2nd Street, P R R Colony, Kovur Mandalam, Nellore, Andhra Pradesh – 524137, India. It covers this website and our products and services (together, the “Services”). We process personal data in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them.
1. Data we collect
- Information you give us — your name, email address, phone number and message when you use our contact form, join a waitlist or sign up for an account.
- Account and billing data — for paid products, subscription details and transaction references. Card and UPI details are handled by our payment partners; we do not store them.
- Usage data — device, browser, IP address, pages visited and interactions, collected through cookies and similar technologies to keep the Services secure and improve them.
2. How we use your data
- To respond to your enquiries and provide the Services you request.
- To notify you about product launches when you join a waitlist.
- To process payments, prevent fraud and keep the Services secure.
- To understand usage and improve our products.
- To comply with legal obligations.
We do not sell your personal data.
3. Legal basis and consent
We process personal data on the basis of your consent, which you give when you submit a form or create an account, or for other legitimate uses permitted by law. You may withdraw consent at any time by writing to us; this will not affect processing already carried out.
4. Sharing
We share data only with trusted service providers who help us run the Services — such as hosting, email delivery, analytics and payment processing — under contracts that require them to protect it. We may also disclose data where required by law or to protect our rights.
5. Retention
We keep personal data only as long as needed for the purposes above, or as required by law (for example, tax and accounting records). Waitlist emails are deleted on request or when the waitlist closes.
6. Security
We use reasonable technical and organisational safeguards, including encryption in transit and access controls. No method of transmission or storage is completely secure, but we work hard to protect your data.
7. Your rights
You may request access to, correction of, or erasure of your personal data, nominate another person to exercise your rights, and raise a grievance with us. If you are not satisfied with our response, you may approach the Data Protection Board of India.
8. Cookies
We use essential cookies to run the site and may use analytics cookies to understand usage. You can control cookies through your browser settings.
9. Children
Our Services are not directed at children under 18. We do not knowingly collect their personal data without verifiable parental consent.
10. Changes
We may update this policy from time to time. The “Last updated” date above shows the latest version.
11. Contact & grievance officer
For privacy questions or grievances, write to info@yourdomain.com or by post to our registered office. We aim to respond within 30 days. See also our Terms of Service.